Privacy Policy
Your privacy matters to us. This policy explains how guseriavion collects, uses, and protects your personal information when you use our venture building services.
Last Updated: March 15, 20251 Information We Collect
We collect information you provide directly to us when using our venture building services. This includes personal details shared during consultations, project communications, and business development activities.
- Contact information including name, email address, phone number, and business address
- Business information such as company details, industry sector, and project requirements
- Financial information relevant to venture building activities and funding discussions
- Communication records including emails, meeting notes, and project documentation
- Technical information such as IP addresses, browser type, and device information when accessing our digital platforms
We only collect information that's necessary for providing our venture building services and maintaining professional business relationships with our clients.
2 How We Use Your Information
Your information helps us deliver personalized venture building services and maintain ongoing business relationships. We use this data to understand your needs, develop appropriate strategies, and communicate effectively throughout our engagement.
Service Delivery
Providing consultation, strategy development, and venture building services tailored to your specific business needs.
Communication
Maintaining contact regarding projects, sharing updates, and coordinating meetings and deliverables.
Business Analysis
Analyzing market opportunities, assessing business potential, and developing strategic recommendations.
We may also use aggregated, anonymized data to improve our services and understand market trends. This information cannot be traced back to individual clients and helps us better serve the venture building community.
3 Information Sharing and Disclosure
guseriavion respects the confidential nature of business relationships. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information sharing occurs only in specific circumstances essential to our service delivery.
- With your explicit consent for specific business purposes or introductions
- To professional service providers who assist in delivering our services, bound by confidentiality agreements
- When required by Australian law or legal proceedings
- To protect guseriavion's rights, property, or safety, or that of our clients and employees
- In connection with business transfers, mergers, or acquisitions, with appropriate confidentiality protections
All third parties who receive your information are contractually obligated to protect it with the same level of security and confidentiality that we maintain.
4 Your Privacy Rights Under Australian Law
Under the Australian Privacy Act 1988 and Privacy Amendment Act 2012, you have specific rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about our data practices.
Access Rights
You can request access to the personal information we hold about you. We'll provide this information within 30 days, subject to any legal restrictions.
Correction Rights
If your information is incorrect or incomplete, you can request corrections. We'll update records promptly and notify relevant third parties when necessary.
Complaint Process
You can lodge complaints about our privacy practices. We investigate all complaints thoroughly and respond within reasonable timeframes.
Restriction Options
You can request limitations on how we use your information, though this may affect our ability to provide certain services.
To exercise any of these rights, contact us using the details provided below. We may need to verify your identity before processing requests to protect your information from unauthorized access.
5 Data Security and Protection Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices align with industry standards and Australian privacy requirements.
- Encrypted data transmission using SSL/TLS protocols for all digital communications
- Secure cloud storage with access controls and regular security audits
- Employee training on privacy responsibilities and confidentiality requirements
- Regular software updates and security patches to maintain system integrity
- Physical security measures for offices and document storage areas
- Incident response procedures for potential data breaches or security events
While we implement robust security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to address evolving threats and maintain the highest level of protection for your information.
6 Data Retention and Deletion
We retain your information only as long as necessary for business purposes, legal compliance, and maintaining our professional relationship. Retention periods vary based on the type of information and applicable legal requirements.
Active client information is retained during our business relationship and for seven years afterward, as required by Australian business record-keeping laws.
- Client communication records: Retained for 7 years after project completion
- Financial and contract information: Maintained for 7 years per Australian tax and business laws
- Marketing contact information: Retained until you opt out or request deletion
- Website analytics data: Aggregated data retained for 2 years, individual tracking data for 6 months
- Employee access logs: Maintained for 2 years for security monitoring purposes
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion of specific information, though this may affect our ability to provide ongoing services or comply with legal obligations.
7 International Data Transfers
guseriavion primarily operates within Australia, but some of our technology service providers may store or process data outside Australia. When international transfers occur, we ensure appropriate safeguards protect your information.
- Cloud services with data centers in Australia and New Zealand, with encryption during transfer
- Communication platforms that may route data through international servers with privacy protections
- Backup services that replicate data to secure offshore locations for disaster recovery
- Professional service providers in other jurisdictions, only when necessary for specific client needs
All international data transfers comply with Australian privacy laws and include contractual protections ensuring foreign entities maintain equivalent privacy standards to those required in Australia.
8 Cookies and Digital Tracking
Our website uses cookies and similar technologies to improve user experience and analyze website performance. These tools help us understand how visitors interact with our content and services.
- Essential cookies that enable basic website functionality and security features
- Analytics cookies that help us understand website usage patterns and improve content
- Preference cookies that remember your choices and settings for future visits
- Communication cookies that enable contact forms and inquiry submissions
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but won't prevent you from accessing our main content or contacting us directly.
9 Changes to This Privacy Policy
We review and update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes are communicated to clients through direct notification and website announcements.
The current version is always available on our website. We recommend reviewing this policy annually to stay informed about how we protect your information.
Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, contact us to discuss how this affects our business relationship and your information.
Privacy Questions or Concerns?
We're committed to addressing your privacy questions and resolving any concerns about how we handle your information. Our team is available to discuss privacy matters and help you exercise your rights.